For example, you may not be able to dial 911 if there is an internet-service failure or if you lose electrical power, and your 911 call may not be routed correctly if you have not updated your Registered Location. Emergency calls made via internet-based TRS may not function the same as traditional E911 service. You can update your Registered Location from your Sorenson videophone by calling 80 or by visiting Sorenson will confirm receipt of your Registered Location information. If you move or change your location, you must notify Sorenson immediately. When selecting Sorenson, you must provide to Sorenson the physical address (i.e., the Registered Location) from which you are placing the call, so that Sorenson can properly route any 911 calls you may make. If you later change your default provider, you can port your number to that provider. If you choose Sorenson as your default provider, you can port your existing 10-digit number to Sorenson from another provider or Sorenson can provide you with one for the geographic area where you live or work. Sorenson is the leading provider of Video Relay Service. Sorenson Communications, LLC ( connects people by delivering the world’s most trusted service and innovative products for the Deaf, which include Sorenson Video Relay Service (VRS ®), the highest-quality video interpreting service the ntouch ® VP and the ntouch VP2 videophones, designed especially for use by Deaf individuals ntouch PC, software that connects users to SVRS by using a PC and webcam ntouch for Mac ®, software that connects users to SVRS by using an Apple ® computer and ntouch Mobile, an application empowering SVRS communication via tablet and mobile devices. In coming months, Sorenson will also release a new version of the ntouch software on Android ®.įor more information about the new updated ntouch features, visit or contact customer service at 80. Updated UI elements provide a more consistent interface, reduce the number of buttons on a screen, and reduce the number of taps needed to perform an action.
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